Frequently Asked Questions

Everything you need to know about shopping with Ringtons

What are your standard shipping times and costs?

We offer standard delivery within 3-5 working days. Shipping is free on all orders over £50, while a flat rate of £4.95 applies to smaller orders.

How can I return an item if I am not satisfied?

You can return any non-perishable items within 30 days of purchase. Please ensure the product is in its original packaging and contact our support team to initiate a return label.

Do you offer international delivery?

Currently, we ship to addresses within the United Kingdom. We are looking to expand our delivery options to international destinations in the near future.

Can I track my order once it has been dispatched?

Yes, once your order leaves our warehouse, you will receive an email containing a tracking link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.

How do I ensure the freshness of your tea and coffee products?

All our beverages are vacuum-sealed and dated for freshness. To maintain quality at home, store them in a cool, dry place away from direct sunlight and strong odors.